1. Who we are
This website is operated for XIN JIE Caster Wheels, a caster wheel manufacturer based in Dongguan, Guangdong, China. You can contact us by email at mzy05@fsmeizhiyuan.com or by WhatsApp/phone at +86 139 2542 5659.
2. Information we collect
We may collect the following information when you browse the site or send an inquiry:
- Business contact details such as name, email address, phone number, company and country.
- Inquiry details such as product model, application, quantity, drawings, sample requests or message content.
- Technical and security data such as page source, form source, IP-derived rate-limit records, browser information and submission time.
- Communication records when you contact us by email, WhatsApp, social media or other business channels.
3. How we use information
We use collected information for B2B sales and website operations, including:
- Responding to caster wheel inquiries, quotations, catalog requests and sample discussions.
- Reviewing technical requirements for OEM/ODM caster wheel projects.
- Preparing product recommendations, proforma invoices, packing details and shipment communication.
- Protecting the inquiry form from spam, misuse and repeated automated submissions.
- Improving website content, product information and buyer support.
4. Sharing information
We do not sell business inquiry information. We may share information with service providers that help us operate the website, email delivery, CRM records, logistics, payment, export documentation or customer support. These parties should use the information only for the business purpose we request.
5. International business communication
XIN JIE works with buyers in different countries. When you submit an inquiry, your information may be processed in China or other locations where our website, email, hosting or business service providers operate.
6. Retention and security
We keep inquiry and communication records for as long as needed to respond to your request, manage business records, support repeat orders and meet legal or operational requirements. We use reasonable technical and organizational measures to protect business information, but no online transmission or storage method can be guaranteed to be completely secure.
7. Your choices
You may request access, correction or deletion of your business contact information by emailing mzy05@fsmeizhiyuan.com. We may need to keep certain records when required for legitimate business, legal, accounting, security or dispute reasons.
8. Children
This website is designed for business buyers and procurement users. It is not directed to children, and we do not knowingly collect personal information from children.
9. Updates
We may update this Privacy Policy when our website, inquiry process, service providers or legal requirements change. The updated date at the top of this page shows the latest version.